Client: A Singapore-based medical device company that is a global leader in their sector.
Our client had initiated a world-wide upgrade of their fragmented and obsolete global IT infrastructure. This massive project was undertaken at the same time the company was undergoing not only a significant organizational
The project included the design, customization and replacement of an ERP system, a B2B e-commerce system, the customer loyalty program, a customer rebate calculation system
Reporting to the Global Management Board, Dispatch was engaged as the business-side project lead for the North American transformation. This project was a multi-year engagement due to the size and complexity of the undertaking. Leading the business team through requirements determination, design, testing, training