Integration Case: Design & Build Integration Platform, and provide Integration Services for SaaS Technology Startup

Strategy | Architecture | Design & Systems Integration

Client:
Start-up Mobile & SaaS HR Scheduling and Shift Management Platform

Problem:

This startup has built a very advanced shift-worker scheduling and time management solution. It is ideally suited to industries such as medical and retail where there are complex shift scheduling requirements. Their clients tend to be larger enterprises and healthcare organizations with strict integration requirements into core HRIS, time & attendance, call-out and other systems. The solution achieves its full value when fully integrated into these systems.

Solution:

Dispatch was engaged to build an enterprise integration platform to allow them to securely and rapidly integrate with HRIS systems, both in the cloud and on-premise. Integrations with standard hospital and retail HRIS systems can now be done in less than a day, versus weeks or months with traditional approaches.