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About Us

What We Do We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' Systems Architecture and Design Traditional systems design approaches attempt to architect a ...

Careers at Dispatch

Careers at Dispatch Join our team and do the best work of your career. View All Jobs HomeSearch results for 'Service Now' Working at Dispatch We’re on a mission to help companies unlock the value of their modern IT ecosystems by building advanced data ...

Compare

Sentinel by Dispatch is a custom integration monitoring dashboard designed exclusively for Workday.

Contact

Contact Us Dispatch Integration can transform your data integration experience. Begin your digital transformation today! HomeSearch results for 'Service Now' Get In Touch Toll Free: + 1 (289) 291.3845 (US & Canada) Email: sales@dispatchintegration.com ...

Dispatch Customer Agreement

HomeSearch results for 'Service Now' Dispatch Customer Agreement Last Updated: May 11, 2020 BY CLICKING A BOX INDICATING ACCEPTANCE OF, OR EXECUTING AN ORDER THAT INCORPORATES, THIS CUSTOMER AGREEMENT (“Agreement”), THE IDENTIFIED INDIVIDUAL, ...

Getting Started with Compare

Compare: A Powerful Data Comparison ToolDispatch Integration’s smart data comparison engine compares millions of records in minutes. Getting Started Guide Click on the video below for a short tutorial on how to get up and running with Compare quickly. Working with ...

Greenhouse

Our Partners We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' Supercharging Talent Acquisition with Greenhouse Workflow Automation Solutions Greenhouse is a ...

Handshake

Sentinel by Dispatch is a custom integration monitoring dashboard designed exclusively for Workday.

Handshake Demo

Handshake Demo We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' Discover How Handshake Can Help Your Enterprise SaaS Application Scale Handshake is a turnkey ...

Home Page

We Help Make Your Application Ecosystem Your Competitive Advantage   Our intelligent, secure and reliable data integration and workflow automation solutions unlock the full potential of your IT infrastructure. Find Solutions Maximize the Value of Your Software ...

Human Capital Management Integration Solutions

Human Capital Management Integration Solutions Dispatch Integration offers products and services that let enterprises get the most out of their Human Capital Management Systems Common Human Capital Management Integration Challenges Modern cloud-based HR systems ...

Integration Case Studies

Case Studies Dispatch Integration has powerful products that can transform your data integration experience. Our case studies offer you an up-close, in-depth, and detailed description of multiple data integration challenges we’ve helped resolve.

Integration Services

Integration Services Dispatch Integration delivers advanced data integration and workflow automation solutions to help companies of all sizes and industries unlock the value of their mission critical applications. HomeSearch results for 'Service Now' Your

Kronos

Kronos; a powerful workforce management platform that works best when seamlessly integrated with an enterprise’s finance and HR applications that need accurate time and attendance data. Connecting Kronos With HR and Finance Applications Kronos is a powerful ...

Kronos

Kronos Integrations Connecting Kronos With HR and Finance Applications Kronos is a powerful workforce management platform that works best when seamlessly integrated with an enterprise’s finance and HR applications that need accurate time and attendance data. ...

ModoHR

HomeSearch results for 'Service Now' Who is ModoHR? ModoHR delivers exceptional solutions for Human Resources professionals across Canada. With deep expertise in Background Screening, Human Resources, Identification & Authentication Management, and ...

Our Approach

Our Approach Dispatch Integration’s “DIVE™ Protocol” is proprietary, agile project management methodology for data integration of mission-critical applications. HomeSearch results for 'Service Now' Great Things Happen in the Journey through ...

Our Partners

Our Partners We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' Workato Workato is a breakthrough platform that helps you to automate business workflows across ...

Our Team

HomeSearch results for 'Service Now' The Team Cameron Hay CEO Cameron Hay is the CEO and co-founder of Dispatch Integration, a data integration and workflow autom... Read More Gavin Hay President & CTO Gavin Hay is the co-founder, President and CTO of ...

Playlist

A Mixtape for our friends  Music is a common love for everyone at Dispatch.  Sometimes a song is a tether to a special memory we each have.  Sometimes a song evokes laughter, joy or beautiful sadness.  Great music can energize, and it can relax. Music acts as an ...

Products

Dispatch Product Suite Dispatch Integration has developed Handshake™, Sentinel™, and Compare™ to address specific data integration challenges such as “one off custom development”, data integrity and real-time monitoring. HomeSearch results for ...

Real-Time Workday Data Integration Monitor

Sentinel by Dispatch is a custom integration monitoring dashboard designed exclusively for Workday.

Sentinel

Smart Data Quality Monitor Book a Demo Now Meet Sentinel Sentinel ensures total certainty of all of your data, all the time. Sentinel is a real-time enterprise data quality monitoring and alerting system.  Sentinel uses business logic and statistical techniques to ...

Sentinel Demo

Sentinel Demo We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' Get Real-time Updates About Your Data Sentinel has been developed by Dispatch Integration to ...

Subscribe to Our Newsletter

SUBSCRIBE TO OUR NEWSLETTER Sign up today to get expert tips, insights, and updates from Dispatch Integration HomeSearch results for 'Service Now' Subscribe to Our Newsletter First Name* Last Name* Company Email* CAPTCHAEmailThis field is for validation ...

Support

Dispatch Integration Support Login Sign Up HomeSearch results for 'Service Now' Customer Service Is Our Priority At Dispatch Integration, we support everything we build! We prioritize servicing your needs throughout the data integration and automation ...

team

The Team Cameron Hay CEO Gavin Hay President & CTO Brett Shellhammer Vice President Product Rob Lamonica Director, Professional Services Kathryn Atwell Director, Project Management & Operations Irfan Patel Senior Integration Consultant Nicolas DiGiulio ...

Testimonials

Testimonials We provide leading on-site and cloud system integration and management solutions for companies of all sizes. HomeSearch results for 'Service Now' As an HR team, we had very little experience with integration architecture and the Dispatch team

Thank you

HomeSearch results for 'Service Now' Thank you. One of our team members will be in touch with you very shortly, If you win AirPods. Sincerely, The Dispatch Integration Team

Thank you Zudy

HomeSearch results for 'Service Now' Thank you. One of our team members will be in touch with you shortly. Sincerely, The Dispatch Integration Team

Thank you Zudy - Proof Of Concept

HomeSearch results for 'Service Now' Thank you. One of our team members will be in touch with you shortly. Sincerely, The Dispatch Integration Team

Thanks For Contacting US Case Study

HomeSearch results for 'Service Now' Thanks for your message!  One of our team members will be in touch with you very shortly. Sincerely, The Dispatch Integration Team

Thanks For Contacting Us- Handshake

HomeSearch results for 'Service Now' Thanks for your message! One of our team members will be in touch with you very shortly to  help with your inquiry about Handshake. Sincerely, The Dispatch Integration Team

Thanks For Contacting Us- Handshake Demo

HomeSearch results for 'Service Now' Thanks for requesting A Demo of Handshake. One of our team members will be in touch with you very shortly to set  up a time for your Handshake Demo, Sincerely, The Dispatch Integration Team

Thanks For Contacting Us- Sentinel Demo

HomeSearch results for 'Service Now' Thanks for requesting A Demo of Sentinel. One of our team members will be in touch with you very shortly to set  up a time for your Sentinel Demo, Sincerely, The Dispatch Integration Team

Thanks for Downloading E-book

Thank You for Downloading Workato on Workato, People Ops Find out how you can speed up time to hire, reduce hiring costs, and improve employee engagement with automations. Download E-book

What we do

We Get Your Mission Critical Applications Working Together Our intelligent, secure and reliable data integration and workflow automation solutions unlock the full potential of your IT infrastructure. What We Do We make your cloud investments shine. Enterprise ...

Who We Are

Who We Are Dispatch Integration is a software development and professional services firm that develops, delivers, and manages advanced data integration and workflow automation solutions. HomeSearch results for 'Service Now' Your Systems Integrator As ...

Workato

Dispatch is a Platinum Innovation Partner with Workato and has been using this breakthrough solution to unlock value for our clients since 2018. Learn about the power of our partnership with Workato Watch Our Partner Video HomeSearch results for 'Service ...

Workato Event Page

Dispatch is a Platinum Innovation Partner with Workato and has been using this breakthrough solution to unlock value for our clients since 2018. HomeSearch results for 'Service Now' Sign Up for A Chance to Win Free AirPods Dispatch Integration designs and

Workato Landing Page

Dispatch is a Platinum Innovation Partner with Workato and has been using this breakthrough solution to unlock value for our clients since 2018. HomeSearch results for 'Service Now' Automate Employee Onboarding/Offboarding with Workato When enterprises ...

workday

Dispatch Integration helps companies get the most out of their Workday-centric HR and finance app ecosystems by building intelligent workflow automation solutions across applications and with third-party services like payroll and benefits providers. Getting the ...

Workday

Maximizing Your Workday Integration Getting the Most Out of Your HR IT Investment Enterprises can experience frustration if their transition to Workday failed to drive the value they were expecting. As a result, too many enterprises continue to struggle with data ...

Zudy Partner Page

Our mission is to help our clients maximize the value of their IT infrastructure. We do that by building advanced workflow automation and data integration solutions. With Zudy, we can now create custom applications and user experiences that complement our workflow ...

Blogs

2019 Workato Partner Summit

As I sit in the San Francisco airport waiting for my flight, I thought I would take the time to reflect on the first Workato partner summit that I attended this week. We have been a Workato partner for over a year. As an organization that specializes in ...

Add Traceability to Your Workday Studio Assemblies

Have you ever had to support a Workday Studio integration that operated as a black box? You get the output, but you have no idea how this output was generated? What do you do when the integration output appears to be incorrect? How do you know whether it’s an issue

Automation for Virtual HR Webinar

Early on in the pandemic, NYU professor Scott Galloway said the following: “Things won’t change as much as they will accelerate. While other crises reshaped the future, Covid-19 is just making the future happen faster.” While Professor Galloway was speaking about ...

Bi-Directional Greenhouse / Workday integration for leading Point of Sale solutions provider

Client: Leading restaurant management system and point-of-sale solutions company. Challenge: Our client was switching from multiple HR systems to use Workday and was overhauling the data in Greenhouse, which is their applicant tracking system ...

Case Study: API-led infrastructure rebuild for Auto, Homeowners, Farm & Commercial Insurance company

Client:  A Canadian-based property & casualty mutual insurance company.   Problem: Our client had undertaken a significant project to modernize its IT infrastructure. They wanted to ensure their technology remained a competitive advantage in ...

Case Study: Design, Build and Implemention of a fleet management system and mobile apps for an advanced indoor air purifier system

Client: A fast-growing Canadian based indoor air purifier system manufacturer and distributor.   Challenge: Our client’s newest product in development will be the quietest system on the market with the highest airflow and an advanced multistage/multi-function ...

Case Study: Design, Build, Implement and Manage an integrated Client Intake Portal for Healthcare Case Management System

Client: Leading Social Services Case Management Software Vendor   Challenge: Our client is a market leader in providing a comprehensive software platform to human and social services organizations for all their clinical and administrative operations. This ...

Case Study: Innovation Strategy for training & consulting company

Client: A Canadian-based mid-sized non-profit company focused on improving workplace health & safety through training, education, consulting and other resources.   Problem: Our client is a training and consulting company focused on workplace health & ...

Case Study: Integration Between Greenhouse and Workday using Workato

Client: A Silicon-Valley based business collaboration platform leader with a global reach Challenge: The client was having issues with their existing Workday Studio integration between Workday and their best-of-breed recruiting system by Greenhouse. ...

Case Study: Integration Solution for Global Asset Management Firm

Client: Global Asset Management Firm Challenge: This asset management firm was looking to integrate their existing Workday Human Capital Management (HCM) system with a new risk mitigation tool. The client required senior Workday integration expertise to ensure the ...

Case Study: Provide Business-side project leadership for ERP and e-commerce replacement project

Client: A Singapore-based medical device company that is a global leader in their sector. Challenge: Our client had initiated a world-wide upgrade of their fragmented and obsolete global IT infrastructure. This massive project was undertaken at the same time the ...

Come Meet Dispatch at Workato’s Automate Conference

Dispatch Integration is a proud sponsor of Workato’s first-ever Automate Conference that will take place virtually from May 18 – 20, 2021. Dispatch is a Platinum Innovation Partner with Workato and has been using this breakthrough solution to unlock value for our ...

Compare: Data Comparison Made Simple

There are dozens or hundreds of datasets that most enterprises need to analyze and validate whenever systems, processes, or populations change. Analyzing datasets can be a tedious and repetitive job, even when using advanced Excel functions. Dispatch Integration’s ...

Creating a Scalable Embedded Integration from The Ground Up [Video]

Dispatch Integration’s Nicolas DiGiulio and Trakstar CTO Chris McClave discuss opportunities unlocked through partnerships with Workato and Dispatch.

Data Integration of Cloud-Based Systems – The Often Forgotten Piece

Enterprise software and I.T. infrastructures have evolved significantly over the past several years. Businesses are rapidly migrating to a cloud-based architecture for their mission-critical applications (HR, ...

Data Integration: Life in Production

The systems that drive productivity and profitability in the modern enterprise create an internal and external ecosystem. These ecosystems grow to be quite large, comprised of hundreds of applications usually centred around primary applications like SAP, Workday ...

Dispatch Achieves CyberSecure Canada Certification

We are delighted to announce that Dispatch Integration has received our CyberSecure Canada (CSC) Certification. CyberSecure Canada is an emerging national standard based on globally recognized cybersecurity foundational principles and designed specifically for the ...

Dispatch Announced as Workato Partner Award Winner

Dispatch Integration was announced as a Workato Partner Award winner for the second consecutive year at the annual Workato Partner Summit. Award winners were chosen for expertly implementing Workato solutions that help organizations solve difficult business ...

Dispatch Integration Among Canada’s Top Growing Companies

Dispatch Integration is pleased to announce that we have been included in The Globe and Mail’s second-annual ranking of Canada’s Top Growing Companies. Dispatch had to complete an in-depth application process and undergo a rigorous review by an evaluation committee

Dispatch Integration Among Canada’s Top Growing Companies for the Second Year in a Row

Dispatch Integration is honoured to be included in The Globe and Mail’s ranking of Canada’s Top Growing Companies for the second consecutive year. The ranking is based on Dispatch’s three-year verified revenue growth of 101%. We had to complete an in-depth ...

Dispatch Integration Recognized as one of Canada's Top New Growth Companies

– Canadian Business unveils 2019 list of Canada’s Top New Growth Companies – Toronto (September 12, 2019) Canadian Business and Maclean’s today ranked Dispatch Integration as No. 38 on the 2019 Startup 50 ranking of Canada’s Top New Growth Companies. Serving as a ...

Dispatch Invited to Join Microsoft for Startups Program

We are delighted to share that Dispatch was recently invited to join the Microsoft for Startups program. The Microsoft for Startups program is an extraordinary initiative that enables software-oriented startups to tap into the tools, platforms, resources and ...

Dispatch Receives Cyber Essentials Plus Certification

We are delighted to announce that Dispatch Integration has received our Cyber Essentials Plus Certification. The CE Plus certification is a globally recognized standard that is designed specifically for the types of cyber risks faced by small and medium ...

DIVE IN – Integration Project Management: Part 1

DIVE, which is an acronym for Discover, Innovate, Validate, and Empower, is the project management way of life here at Dispatch Integration. It’s our branded methodology which communicates that our process is paramount to successful projects. This 4-part series ...

DIVE IN – Integration Project Management: Part 2

Dispatch Integration’s project management philosophy is built on our DIVE methodology, which is an acronym for Discover, Innovate, Validate, and Empower. In the first of a 4-part series, we discussed the Discovery phase. Part-2 of this series takes us into the ...

DIVE IN – Integration Project Management: Part 3

Dispatch Integration’s project management philosophy is built on our DIVE methodology, which is an acronym for Discover, Innovate, Validate, and Empower. Part 3 of this blog series focuses on Validate and the criticality of testing throughout an entire project ...

DIVE IN – Integration Project Management: Part 4

The final piece of Dispatch Integrations DIVE Methodology is called Empower because our objective is to put our clients in the driver’s seat with the integrations we’ve built. Empower is about enabling ongoing success by providing the training, documentation, and ...

Eating our own Dogfood: Enterprise Grade Integrations for Small Companies Like Us

Most of our work at Dispatch involves designing, developing and implementing pretty sophisticated integrations for our clients. Whether we are working on enterprise-grade HR, Finance, ERP, CRM, Internet of Things or any other functional systems, clients rely on us ...

Employee benefits integration at leading Canadian multi-brand retailer

Client One of Canada’s largest multi-brand retailers Challenge Our client was in the middle of a multi-year project to migrate their payroll and benefits from a mainframe system to Workday. Morneau Shepell is a major benefits administrator for this ...

Financial Times Names Dispatch Integration One of The Americas’ Fastest Growing Companies 2021

The Financial Times, a leading global business publication, has named Dispatch Integration as one of The Americas’ Fastest Growing Companies 2021.

Happy Holidays from Dispatch Integration!

This year has been difficult for everyone, but we have seen how banding together as a community can help us overcome any adversity. We are optimistic about what lies in the future and the team at Dispatch Integration wishes you peace, joy, and prosperity in the ...

Happy Holidays from Dispatch Integration!

The team at Dispatch Integration wishes you peace, joy, and prosperity in the coming year. Thank you for your continued support and partnership. We look forward to working with you in the years to come. We wish you and your family a Happy Holidays and a successful ...

How iPaaS Technology Solves Data Integration Challenges

Our previous blog described what can go wrong with integrating data between disparate cloud-based systems. One of the technologies we cited for resolving integration challenges was iPaaS. But what is iPaaS, and how does it reduce the complexities associated with ...

How to Be Productive While Working from Home

Remote work has been thrust into the spotlight this past week as the world wages an all-out war to contain the Coronavirus outbreak. There are now thousands of companies and hundreds of thousands of workers trying to figure out how to be productive and effective ...

Innovative Optimizers Are the Rarest Business Model. Here’s Why.

With Workato companies can work at the speed of an innovative startup but with the stability and governance that an optimizer would need.

Integration between Workday and Kronos for National Food Processor

Client: National Food Processor Challenge: Our client is a food production company with a significant percentage of the workforce paid hourly based on union contracts. The implementation of Workday payroll required integration to Kronos, which is a time & ...

Integration Case: Build integration solution for mobile SaaS shift scheduling startup to connect with leading enterprise HRIS

Client: Start-up Mobile & SaaS HR Scheduling and Shift Management Platform Problem: This startup has built a very advanced shift-worker scheduling and time management solution. It is ideally suited to industries such as medical and retail where there are ...

Integration Case: Credential Distribution Between ServiceNow and Workday

Client: A national multi-brand retailer with one of the world’s largest implementations of Workday Challenge: We were tasked by our client to establish an automated and integrated process via to send employee information from Workday to ServiceNow after an employee

Integration Case: Design and develop data feed for Security Information and Event Management (SIEM) analysis to meet security policy objectives for data controls and auditing

Client National grocery retailer with one of the world’s largest implementations of Workday Challenge Our client, like most companies today, faces an increasing number of cybersecurity threats that impact many different aspects of their business. As part of their ...

Integration Case: Design, build and implement an integration engine for a nation-wide social health research initiative.

Client: Leading Social Services non-profit focused on helping vulnerable first-time mothers across the United States become successful parents through education, support and one-on-one counselling. Challenge: Our client’s mission is to transform the lives of ...

Integration Case: Inbound Data Transformation to Sage Intacct using Workato

Client: A US-based financial operations company that services emerging companies with a cloud-based platform. Challenge: Our client was planning an upgrade to an integration that a consultant had built for them to automatically transform and load sales orders into ...

Integration Case: Integration Solution for Global Asset Management Firm

Client: Global Asset Management Firm Challenge This asset management firm was looking to integrate their existing Workday Human Capital Management (HCM) system with a new risk mitigation tool. The client required senior Workday integration expertise to ensure the ...

Integration Case: Strategy, Architecture & Design support for one of the world’s largest implementations of Workday

Client: One of Canada’s largest Multi-brand Retailers Problem: This large enterprise client had engaged a Systems Integration partner to build integrations with more than 85 legacy systems – both on-premise and in the cloud. The client needed additional senior ...

Integration Case: Strategy, Architecture Design and Implementation of an advanced Applicant Tracking System with Workday

Client: Multinational Aerospace Technology Company Problem: The company had introduced Workday and a separate Applicant Tracking System to hire pilots internationally. These systems were not connected, which resulted excess manual data entry, delays, and errors. ...

Integration Case: Workday payroll replacement project at a national fashion retailer

Client: Canada’s leading high-end national fashion retailer Challenge: Our client’s legacy payroll system was going end-of-life and they had selected Workday as the replacement system. We were tasked to design, develop and implement all integrations between ...

Integration Case: Architect & Design of Customer Survey and Employee Data Integration Strategy for High-End Retailer

Client : High-End National Retailer Challenge This retailer needed to access their employee data for the creation of a web-based dashboard of customer survey information. A major roadblock in the project was the ownership and management of Workday by their parent ...

Integration Case: Design & Build Integration Platform, and provide Integration Services for SaaS Technology Startup

Client Start-up Mobile & SaaS HR Scheduling and Shift Management Platform Challenge This startup has built a very advanced shift-worker scheduling and time management solution. It is ideally suited to industries such as medical and retail where there are complex ...

Integration Case: Design & Build of Integration Platform, and provide Integration Services for SaaS Technology Startup

Client: Start-up SaaS HR Analytics & Performance Management Platform Problem: This startup had developed an extremely innovative Culture Analytics and Employee Engagement platform. They had some traction, but were asked by their customers to deliver an ...

Integration of innovative shift scheduling system with BambooHR

Client: Software as a Service (SaaS) company in the employee scheduling, time, and attendance space Challenge Our client is a leading HR software vendor that has developed a mobile-centric employee shift scheduling and time & attendance solution. This comprehensive

Integration Project Considerations for Saas Vendors

Integration projects for SaaS vendors can be tough and a source of frustration. Understanding context and sources of risk can help bad integrations don't get in the way of delighting your customers.

Introducing the New Dispatch Integration Website

We are pleased to announce the launch of the all-new dispatchintegration.com. The website features a brand-new look, designed with our customers and their needs in mind. With this new website, we aim to inform our valued customers about Dispatch Integration’s ...

Join Us At The HR Tech Conference 2020

We are excited to be joining our friends and partners at Workato to attend the 2020 HR Technology Conference & Exposition® from October 27 to 30.  The conference is virtual this year, and it’s free. We invite you to join us at this event and visit us at the ...

Journey to Machine Learning

For organizations considering dipping their toes into the Machine Learning (ML) waters, what has changed since ML and Big Data first emerged, and how can ML change your application development? What use cases are best suited for ML? How can I identify scenarios not

Laura Williams Joins Dispatch Integration as Director HR Solutions

I want to do a shout out and a very belated welcome to Laura Williams.  Laura is the Director of HR Solutions at Dispatch and has been working with us since October 2019. Since her first day with us, Laura has enhanced our ability to drive value with our clients ...

Leveraging Legacy Data after a Digital Transformation

At Dispatch, we’ve used Internal.io to help our clients move their historical HR data from legacy systems into secure databases they host themselves.

Managing Complexity, Security, and Reliability with your Workday integrations

At Dispatch, a lot of what we do is in the Enterprise HR systems world.  And in that world, Workday is currently the hottest HRIS. Thousands of ...

Mastering the Fundamentals of HR Integrations

The proliferation of best-of-breed SaaS applications has enabled HR leaders to create business processes and HR experiences tailored to their business needs.

Meet Sentinel by Dispatch

We’re delighted to announce that our Workday integration health monitoring and alerting platform previously called Insights, is now Sentinel. Sentinel provides a panoramic view of the state of health of all your Workday integrations and real-time alerts if problems

Our Approach to Hypercare Using Sentinel

In a previous post, I talked about the post-deployment processes that we practice at Dispatch and observe with all of our projects. As a quick refresher – the post-deployment phase of our projects is what we consider “Empowerment.” Everything we do in this phase is

Project Manager Stephen Fontana Joins Dispatch Integration

We are very pleased to announce that Stephen Fontana, a project manager with experience in leading international IT projects in the banking and finance sector, has joined the Dispatch Integration team. Stephen possesses the skill sets, experience, and temperament ...

Reflections on HR Technology Conference & Exposition

The HR Technology Conference & Exposition just wrapped on Friday. Being part of a virtual conference as large as this was a new experience for me, and I suspect most of the 12,000 attendees. While it certainly wasn’t the same as past conferences, I want to ...

Reinvent Your Onboarding Processes by Following these 4 Steps

Think back to your first day at your current company. Was it an energizing experience that reinforced your decision to accept the role? Or was it underwhelming? I distinctly recall my first day at a global consulting company. My manager thought my start date was a ...

ScreeningCanada™ Partners with Dispatch to Enable Canada’s Most Powerful, Fully Integrated Background Check Solution

We are excited to announce that we are partnering with ModoHR, the creator of ScreeningCanada™, Canada’s most advanced background screening service! ModoHR developed ScreeningCanada as a next-generation solution to provide Canadian companies with the most ...

The Role of a Business Analyst in an Integration Project

The role of a Business Analyst (BA) is one of detailed analysis and clear communication. It involves identifying assumptions, translating software jargon for the intended audience, and identifying misunderstandings as early in a project as possible. Most of my ...

The Role of Project Managers in Software Integration Projects

When upgrading or implementing new software platforms, it's easy to underestimate how essential integrations are to the success of the project. The focus tends to naturally fall on the setup, configuration, and customization of the software itself. However, ...

Webinar: IT Hacks for HR

This webinar is a great conversation where Jessalyn, Mike, and Gavin discuss how organizations can use automation to create remarkable employee experiences, reduce cost and errors, and improve data security and privacy.

Welcome To Our Blog

Hi! I'm Cameron, CEO and co-founder of Dispatch Integration, a software services and technology company focused on helping companies to manage their data in a rapidly transforming digital ecosystem. We've been around for about two years now, working with some of ...

What’s an FMEA, and Why We Use It

An integration project involves some standard documentation – such as requirements, test cases, and architecture diagrams as well as information to help the business manage and support the integration going forward. This material can take the form of a ...

Workato Ranked #1 by Gartner Peer Insights

Dispatch is a proud Platinum Partner of Workato, and we’re even prouder today to learn that Workato is now ranked #1 by Gartner Peer Insights. This is a reflection of the hard work of everyone at Workato to build an exceptional product, guided by the remarkable ...

Workflow automation between Greenhouse and Workday for leading transportation company

Client: Rapidly expanding European and North American inter-city coach service company. Challenge: Our client is an innovative ground transportation company that is experiencing rapid growth by reinventing the experience of intercity coach travel. Their growth ...

Workflow automation between Workday and Greenhouse for leading online travel metasearch service.

Client: A global leader in online travel fare aggregation and search Challenge: Our client was adopting Greenhouse Recruiting as a best of breed applicant tracking system (ATS), while also implementing Workday for one of its subsidiaries. They required workflow ...

[Video] Testing Integrations Prior to Workday Product Release

Enterprises that use Workday as their HCM application are getting ready for the semi-annual update. Companies the use Workday are familiar with this product release cycle and know that each release can include several added or deprecated features. It is important ...

Case Studies

Advanced Applicant Tracking System with Workday

The client engaged Dispatch to build an integration between Workday and a separate Applicant Tracking System to hire pilots internationally.

API-led Infrastructure Rebuild for Insurance Company

As a Mulesoft certified partner with local qualified resources, Dispatch was selected as an integration partner to provide expertise and development resources.

Architect & Design of Integration Strategy for High-End Retailer

Dispatch was engaged to architect and design a lightweight solution that would give the client access to the employee data while adhering to the security requirements.

Automated File Delivery with Benefits Carriers

Dispatch provided the client with a system that eliminated manual file generation, translation, and transmission to their benefits carrier.

Automated Identity Management Integration with Workday

Our client is a large, complex multi-brand/multi-channel retail enterprise. They have hundreds of thousands of employee lifecycle changes each year, requiring a secure and robust enterprise identity management system to ensure strict access control for hundreds of ...

Automated Point of Sale System Access Management

Dispatch designed a robust system that captured all of the change transactions using a sophisticated set of filters in the Workday report.

Automating Compliant Revenue Recognition Processes for an Enterprise SaaS Application Vendor

Our client is a leading Customer Success platform provider that empowers hundreds of customer-focused businesses to deliver outcomes and exceptional experiences by helping businesses build deep and lasting relationships with their customers.

Automating Customer Support for Efficiency, Quality and Scalability

This automation reduces administrative time to manage support tickets and improves the efficiency for each of our developers by presenting everything they need to know to get started with problem diagnosis and resolution right in Slack.

Automating Employee Discount Card Management

This client is a national retailer who was implementing a new employee discount tracking system by Givex. This employee discount program is an essential component of their employee recognition and engagement program and is highly valued by employees.

Automating Talent Acquisition Workflows for a High Growth Global Tech Company

Our client is a Forbes Cloud 100 company and the leading Subscription Commerce Platform for the sale of recurring digital services, powering millions of subscriptions worldwide for large, multinational corporations.

Bi-Directional Greenhouse / Workday Integration for Leading Point of Sale Solutions Provider

Using a combination of the Workday Studio and Mulesoft, Dispatch created a custom integration system to meet our client’s needs.

Contract Allocation Co-processing for SaaS company

Our client was implementing Sage Intacct as their new cloud Financial Management System, and they faced an issue around walk-forward activities required to load their historical contracts into the system.

Creating and Implementing Product Integration OEM Model for Cloud Software Solutions Provider

In a competitive SaaS landscape, offering a product that seamlessly integrates with other applications in the market is essential. This software provider recognized the opportunities it could unlock for its sales team by expanding its product’s integration offerings.

Creating Enhanced Employee Experiences through Workday Integrations

Dispatch configured an effective-dated custom object for storing the employee data, which allowed for tighter auditing, as well as the use of Workday’s core connector functionality to detect employee data updates.

Credential Distribution Between Workday and ServiceNow

Dispatch developed an integration, automated workflow and reporting system to distribute and synchronize employee credentials between Workday and ServiceNow.

Design, Build Integration Platform & Services for Saas Startup

Dispatch was engaged to build an enterprise integration platform to allow them to securely and rapidly integrate with HRIS systems, both in the cloud and on-premise.

Design, Build, Implement and Manage an integrated Client Intake Portal for Healthcare Case Management System

Dispatch developed a secure and configurable pre-enrollment portal and integration solution for the client.

Developing a Scalable Integration Architecture for a High Growth Global Tech Company

Our client is a global leader in malware and ransomware protection software. They are undergoing massive growth and tasked Dispatch to develop workflow automation solutions using Workato to enable scalable business processes.

Digital Transformation through Post-Merger Integration

Our client is a global asset management firm undergoing substantial growth – both organically and through acquisition. They recently acquired a nationwide retail property management company and initiated a project to consolidate both organizations’ core HR ...

Employee Benefits Integration at Leading Canadian Multi-Brand Retailer

Our client asked us to review their old integration and renovate or replace it with a more robust solution.

Enhancing the New Employee Onboarding Experience

Our client is a leading Customer Success platform provider that empowers hundreds of customer-focused businesses to deliver outcomes and exceptional experiences by helping businesses build deep and lasting relationships with their customers.

Expense Report Synchronization Using Workato

Our client was implementing Oracle Cloud and was faced with the challenge of keeping expense report information synchronized between Expensify (the expense management system) and Oracle Cloud’s Invoices.

Inbound Data Transformation to Sage Intacct Using Workato

Dispatch reverse-engineered a custom code and developed a Workato integration recipe that replicated the functionality needed by the customer.

Innovation Strategy for Training & Consulting Company

Dispatch provided strategic support for the CEO and executive team as they developed a new strategic plan and organizational structure to prepare for new business models.

Integrating Workato With Leading HRIS and Learning Systems

Our client is a provider of an award-winning, AI-powered knowledge cloud for personalized discovery, designed to enhance the user’s learning and skills development experience via an advanced career mobility platform.

Integrating Workday With Kronos For National Multi-Brand Retailer

Our client is a national multi-brand retailer that operates several large-scale logistics and distribution centers across the country. Accurate time management is a critical operational management requirement – especially given the organization has several ...

Integration Between Career Spark and Workday for A Global Financial Services Company

Our client uses Workday as their core HRIS and acquired Career Spark as an advanced talent acquisition and career pathing analytics solution.

Integration Between Greenhouse and Workday for a Global Property Management and Development Company

Dispatch built an integration using Mulesoft that automated the transfer of approved job requisitions from Workday to Greenhouse and automated the transfer of successful candidate data back to Workday.

Integration Between Greenhouse and Workday for Global Travel and Accommodation Booking Company

Dispatch built an integration using Workday Studio that automated the transfer of approved job requisitions from Workday to Greenhouse and automated the transfer of successful candidate data back to Workday.

Integration Between Greenhouse and Workday Using Workato

Our client was having issues with their existing Workday Studio integration between Workday and their best-of-breed recruiting system by Greenhouse.

Integration Between Workday and Insurance Carrier for A Leading North American Oil Producer

Our client uses Workday as their core HRIS and partners with Manulife to provide comprehensive employee benefits. The benefits data transferred between our client and Manulife is complex and requires significant manual intervention to ensure correct and timely data

Integration Between Workday and Kronos for National Food Processor

Dispatch integrated Workday and Kronos for a food production company with a significant percentage of the workforce being paid hourly based on union contracts.

Integration Case: Design and Develop Data Feed for Security Information and Event Management

Dispatch identified data sources for our client that could contain evidence of security-related events and built integrations to pull that data into their security analytics engine.

Integration Engine for a Nation-Wide Social Health Research Initiative

Dispatch designed and developed a secure integration between the client’s case management system and the new data warehouse using our proprietary integration platform, Handshake.

Integration of Innovative Shift Scheduling System with BambooHR

Dispatch used Handshake its proprietary integration platform to create a solution that updates our client’s product with employee changes made in BambooHR.

Integration Platform and Services for Saas Technology Startup

Using our proprietary integration platform, we built secure connections to key HRIS systems that would allow for HR data to flow between systems in near-real-time.

Integration Solution for Global Asset Management Firm

Dispatch was engaged and worked closely with the firm’s internal team and the other vendor to ensure the final product was thorough in its scope and design.

Kronos and Workday Integration for Global Asset Management Firm

Our client is a global asset management firm undergoing substantial growth – both organically and through acquisition. They recently acquired a nation-wide property development company and initiated a project to consolidate both organizations’ core HR processes in ...

Legacy HR Data Integration With Workday As Part Of Corporate Acquisition

Dispatch integrated employee population for the newly acquired business of our client into their existing Workday-based HR infrastructure.

Multi-Stage Integration Project to Increase Efficiency of Onboarding Process for Software Company

Dispatch increased the efficiency of our client’s onboarding process and improved data integrity within their network of cloud software applications.

Near Real-Time Integration between Workday and Shift Scheduling System for National Retailer

Dispatch built a near-real-time integration in Workday Studio using REST APIs with the scheduling system.

Payroll Integrations Between Workday and Frontier

Our client is the Australian division of a global financial services company. Like many multinational companies, they had consolidated their HR systems with Workday but needed localized payroll services provided in-country.

Provide Business-Side Project Leadership for ERP and E-commerce Replacement Project

Dispatch provided business-side project leadership for ERP and e-commerce replacement project for a Singapore based medical device company.

Providing Legacy HR Data Access in a Modern, High Performance User Interface

Our client is a large multinational, conglomerate agribusiness that has recently migrated to Workday for their growing HRIS needs. To simplify their Workday adoption, historical employee data was not migrated to this new platform.

Solution Case: Design, Build and Implement a Fleet Management System and Mobile Apps for an Advanced Indoor Air Purifier System

Dispatch was engaged to develop a robust and scalable fleet management system based on the Particle IoT platform.

Strategic Integration Support on One of the World's Largest Implementations of Workday

The Client engaged Dispatch to work with Senior Management and teams in Finance, HR & Payroll organizations to ensure integrations met business needs.

Streamlining Contractor Management Workflows for Contingent Workforce Management Provider

Dispatch developed a multi-phase process improvement solution that reinvented the core business processes of the client.

Streamlining Recruiting for a Global Professional Services Organization

Our client required a bi-directional integration between Greenhouse and Workday to achieve maximum efficiency for recruiting and hiring.

Synchronization of Employee Data from Workday to SAP Mini Master for Food Production Company

Our client is a multinational food production company. Workday is the system of record for their employee data. Having recently implemented SAP they were looking to sync employees from Workday to SAP Mini Master to capture employee lifecycle events. The process was

Synchronizing Equity Compensation Data between Workday and Solium Shareworks

Dispatch Integration created an integration that eliminated the risks associated with manual file handling and data entry errors.

Synchronizing Project Data Between Financial Force and Sage Intacct for SaaS Company

Dispatch used Workato as the workflow automation platform to develop an automated sync of new and existing project data between Financial Force and Sage Intacct.

Technician Ranking System for Online Platform

Dispatch automated the selection and ranking process for an online platform for businesses to manage freelancers, contractors, and consultants.

Using Workato To Integrate Workday and Greenhouse for Primary Care Provider

Dispatch Integration used Workato as the platform seamlessly integrated Workday and Greenhouse for a primary care provider.

Varicent / ICM Data Integration for Canadian Retailer

Using a combination of Workato and Workday reports, Dispatch was able to extract effective date information out of Workday down to the specific business processes and deliver these separate data points to Varicent / ICM using Workato.

Workday Payroll Replacement Project For National Fashion Retailer

Dispatch designed, developed, and implemented all Workday integrations for our client whose legacy payroll system was going end-of-life.

Workflow Automation Between Greenhouse and Workday

Dispatch developed a process in less than three weeks for data integration between Workday and Greenhouse for a Silicon Valley startup.

Workflow Automation between Greenhouse and Workday for Leading Transportation Company

Dispatch used a combination of Workday Studio and Mulesoft to create an integration between Workday and Greenhouse to meet our client’s rapid growth needs.

Workflow Automation between Workday and Greenhouse for Leading Online Travel Meta Search Service

Our client required workflow automation and data integration between Greenhouse and Workday to ensure a seamless and efficient recruiting and hiring process.

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