Client
Our client is a large pension fund management company that manages retirement funds for over half a million employees. They have a diverse team of professionals across North America, Europe, Asia, and Australia.
Challenge:
Our client implemented Korn Ferry as a candidate and employee assessment tool to ensure each team member could maximize their potential. Managers would initiate assessment requests in Workday, their core HRIS system, which would trigger the assessment at the Korn Ferry web application. The results would flow back to Workday when the employee completed their assessment.
Solution
While the client team completed the business process configuration, we implemented a simple integration to carry out this automated workflow. Korn Ferry had built a standard out-of-the-box integration in Workday Studio, which served as the starting point for our work. The integration required calculated fields in Workday, and we needed to modify some field logic from the original Korn Ferry template to meet client requirements.
The integration logic was not complex, but because of the sensitive nature of the data, we conducted extensive testing to ensure the solution worked as intended and maintained the highest data privacy standards.
Workday integration testing can often require a lot of coordination. In this case, we needed to test across different Workday tenants, each requiring the correct configuration parameters (e.g., client ID, client secret, connection URLs, security certificates). Throughout this project, we worked directly with Korn Ferry and the HRIS team to deliver the right solution.
Outcome
This integration has streamlined the process of initiating Korn Ferry assessments for employees and candidates. Managers can see assessment results directly in Workday and don’t need to navigate away from their HR application when reviewing results. This solution improves efficiency and employee experience. In addition, privacy is improved, with no need to download or share assessments outside the HR system.
The work Korn Ferry did to prepare an initial integration template in Workday Studio for their customers who use Workday is very helpful. This template reduces the cost, risk, and timeline for implementing automated workflows using their platform. Their team also worked closely with our client and ourselves throughout the implementation process.
