Recently, Workato hosted a webinar where experts from Dispatch Integration shared real-world strategies for transforming HR operations using Workato. It was an insightful session that attracted an engaged group of HR and IT leaders. There were several thoughtful, practical questions about how to automate securely and effectively.

Below, we’ve captured the top questions from the session that we felt needed deeper explanation than what we could get into on the Q&A. Whether you’re new to Workato or looking to deepen your use of HR automation, these insights can help you move forward with confidence.

Can Workato protect sensitive employee data across automations?

Dispatch Experts: Yes. Protecting personally identifiable information (PII) should be a top priority in any HR automation strategy.

Deeper Explanation: Workato offers several options to safeguard employee data. You can mask data fields within specific integrations to limit exposure. For added separation, HR teams can operate in their own dedicated workspace using Workato’s Automation HQ. Dispatch has implemented these protections for clients in highly regulated industries, giving us firsthand experience in secure design and governance. If you’re concerned about privacy, you’re not alone, and we’ve got proven solutions ready to go.

Who on the HR team typically uses Workato?

Dispatch Experts: Usually HR Operations or HR Business Systems professionals lead Workato adoption and development.

Deeper Explanation: While Workato’s interface is approachable, not every HR  team member becomes a builder. Most often, those with technical admin experience, especially those managing core systems, own integration development. However, broader HR team input remains essential. Subject matter experts can support successful automation by helping define processes and outcomes, even if they’re not hands-on with the tool.

Why not just use Workday Studio if we already have Workday?

Despatch Experts: It’s not an either-or decision. Studio and Workato each have their place depending on the use case.

Deeper Explanation: Workday Studio is great for fixed integrations between stable systems and long-term workflows. But building and maintaining Studio integrations often requires deeper technical skills that are in short supply internally. Workato offers more flexibility, speed, and ease of use. This is true especially for workflows that evolve over time or involve third-party apps that change frequently. The best approach is to assess each use case individually. Our team can help you make that call.

How long does it take to set up automation in Workato?

Dispatch Experts: It depends, but it’s usually faster than other methods.

Deeper Explanation: The timeline varies based on the complexity of the workflow and systems involved. However, Workato’s prebuilt connectors, visual builder, and testing tools make it significantly faster to develop and deploy automations. It also makes future updates easier and safer to implement. A quick consultation with experts (like our team at Dispatch or directly with Workato) can help you estimate effort and timeline before you begin.

There’s More To Know About Enterprise iPaaS Automation

These were just a few of the questions we heard, but they represent key themes we see again and again. Security, roles and ownership and delivery speed all are critical factors to HR transformation. All go hand-in-hand with technical capabilities of a platform like Workato. 

If you’re starting your HR automation journey or looking to evolve your current approach, let’s talk. Dispatch can help you build smarter workflows and future-ready systems that empower your HR team and protect your data.

And, as Workato expands the possibilities with Agentic AI orchestration by giving automations the autonomy to observe, reason, and act across complex workflows, the time to build intelligently is now. 

Revisit our Art of The Possible: HR webinar with Workato by accessing the on-demand recording.