Building A Custom Connector in Workato to Facilitate Streamlined Onboarding Workflows
Client
Our client is a leader in optimizing hiring and onboarding experiences for candidates and companies with a vision to raise the standards for people-centric, mobile staffing solutions.
Background
They had a large end-customer focused on the skills trades staffing sector that used iCIMS, Inc. as an ATS system and tasked Dispatch to build a custom Workato-based connector to facilitate fast and secure connectivity between their application and iCIMS. This connector could be leveraged for many other customers that use this popular ATS.
Challenge
This connector was to be built using Workato’s SDK and built and tested to OEM quality standards as defined by our client. The connector was the precursor to the development and implementation of Workato recipes that will be used for out-of-the-box and configurable integration solutions to be built in subsequent projects.
Solution
During this process, status changes were needed to be returned when onboarding documents were sent out to candidates. Upon completion of onboarding documents, the status flow was updated to indicate onboarding was complete. Completed workflow on our client-side enabled automated requests to complete i9 forms and eVerify tasks within iCIMS, if the recruiter determined these were required.
Outcome
Results that Matter
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