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Restructuring Integration Designs to Support a Company Divestiture

Client

A Canadian food retailer, encompassing corporate and franchise supermarkets, as well as pharmacies, banking, and apparel.

Challenge

Many enterprise systems are impacted by organizational changes, such as acquisitions and divestitures. The impact on HRIS systems can be severe as employee populations are onboarded, offboarded, and restructured. Our client completed the sale of a subsidiary to a 3rd party, which required significant segregation and restructuring of HR data before transitioning to new ownership. Systems restructuring is necessary to disentangle data, systems and business processes so that the new owner can transition to their own HRIS infrastructure quickly.

In this case, our client uses Workday as their core HRIS system.  Our role was to review and update eight core data integrations between Workday and associated applications and services to ensure the divestiture would not disrupt employees or the business.

Solution

Across the integrations in scope, Dispatch was responsible for the following:

  • Analysis of downstream impacts of the branding name change to the in-scope integrations.
  • Updates to calculated fields within Workday.
  • This client utilized Manulife as their benefits provider for their employees. As a result, within their benefits integration, updates to Plan, Location and Class mapping were required.
  • Custom Report updates to the client’s payroll system of record, UKG (Ultimate Kronos Group).
  • Summary of changes documentation for client reference.
  • Unit Testing of all code changes/updates.
  • Migration of code changes to respective testing and production environments.
  • Support for the client throughout User Acceptance Testing

Frequent communications, detailed planning and quality execution, resulted in one of the smoothest implementations executed for this respective client, both on schedule and well under budget, delighting the client and all stakeholders involved in the subsidiary change.

Skills

Posted on

March 1, 2022

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