Case Study

Workflow automation between Workday and Greenhouse for leading online travel metasearch service.

Client:

A global leader in online travel fare aggregation and search

Challenge:

Our client was adopting Greenhouse Recruiting as a best of breed applicant tracking system (ATS), while also implementing Workday for one of its subsidiaries. They required workflow automation and data integration between the two systems to ensure a seamless and efficient recruiting and hiring process. Our challenge was to design and develop the integration to meet the tight go-live deadlines for both applications.

Solution:

Using a combination of the Workday Studio and Mulesoft, Dispatch created a customized integration and workflow automation solution that:

  • Synchronizes foundational data from Workday to Greenhouse
  • Exports new and updated job requisitions from Workday to Greenhouse
  • Exports hired candidate data from Greenhouse to Workday, including re-hires, internal transfers, and contingent workers.

Dispatch also provided advisory support for the Workday project as that system went live and ongoing post-go-live support for the integration to address change requests and fine-tune workflow automation to meet business needs.

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Kathryn Atwell
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