AI has reached a moment of intense pressure and high expectations. Board members want results. Business leaders want productivity gains. Teams want latitude to experiment. And CIOs are at the center of it all. They are expected to deliver value from AI and agentic...
Blog / Thought Leadership
At Dispatch Integration, we offer you more than just great integration solutions. Our blog is a value-added resource that helps you explore, learn, and make informed decisions when seeking your integration partner in the future.
Turning Business Problems into Business Possibilities with Agentic AI at World of Workato
In an interview at the 2025 World of Workato conference, I had the opportunity to share Dispatch’s perspective on the future of automation and AI. Our point of view is shaped by experience: for seven consecutive years, Dispatch has been recognized as a Platinum...
Where Agentic AI Fits (and Where It Doesn’t) in Enterprise Systems
Agentic AI is having its moment. Boards are asking about it, vendors are rushing to build it into their technology, and leaders are eager to see what it can do. The potential is undeniable. AI agents can reason, decide and act across workflows. They can handle...
Why Enterprise Success with AI Agents Starts With Mindset, Not Models
Enterprise software has traditionally been deterministic, meaning you’ll get the same output every time if you give it the same input. This predictability has underpinned enterprise systems for decades, enabling confidence, auditability and control. But AI agents...
Why AI Transformation Is A Cross-Functional Challenge
AI is reshaping how enterprises think about productivity, decision-making, and operational efficiency. While the technology has advanced quickly, enterprise adoption has struggled to keep pace. The reason is not a technical limitation, but organizational structure and...
What HR Leaders Are Asking About Workato Automation
Recently, Workato hosted a webinar where experts from Dispatch Integration shared real-world strategies for transforming HR operations using Workato. It was an insightful session that attracted an engaged group of HR and IT leaders. There were several thoughtful,...
Using Crosstabs in Workday BIRT
What is a User Crosstab? Workday’s BIRT (Business Intelligence and Reporting Tools) is a powerful way to generate reports from all the data within Workday. The types of reports that can be generated with BIRT range from simple, department-level information to...
Workday Extend
What is Workday Extend? Workday Extend, previously known as Workday Cloud Platforms, was announced at Workday Altitude 2017 as a toolset that enables developers to build, deploy, and share apps that extend core Workday features. With Extend, custom apps run on...
Twelve Questions to Consider When Defining Requirements for a Data Integration Project
There is a truism that most Business Analysts try to take to heart - to get to the right solution, you’ve got to start by asking the right questions. We know from experience that this wisdom applies to data integration projects. Knowing the right questions to ask...
Custom vs Standard Integrations in Talent Acquisition Processes
Does your integration need to be a work of art? When should you use an out-of-the-box integration instead of building a custom one? On the surface, integrations seem so simple: move data from system A to system B. Done. In many cases, it is as simple as entering your...
Considerations When Handling Special Characters
The Challenge of Special Characters for Integrations At Dispatch, the integrations we build range from relatively simple (moving data from field A in system A to field B in system B) to extremely sophisticated, involving data transformations, enrichment, and advanced...
Data Security and Data Privacy
Data security is one of the most important priorities for any organization. Loss of employee, business, or customer data can have drastic consequences ranging from negative impacts on brand reputation, all the way to the complete destruction of the business. Security...











