ARTICLE

Architect & Design of Integration Strategy for High-End Retailer

Architect & Design of Integration Strategy for High-End Retailer

The Client

High-End National Retailer

The Challenge

This retailer needed to access their employee data for the creation of a web-based dashboard of customer survey information. A major roadblock in the project was the ownership and management of Workday by their parent company, making them unable to build any integrations directly in the production system due to security standards that were in place. The client required senior integration & business strategy expertise to determine the best path forward.

The Solution

Dispatch was engaged to Architect and Design a lightweight solution that would give the client access to the employee data while adhering to the security requirements. Through Dispatch’s partnership with Workato, a robust, traceable integration solution was rapidly designed and implemented that ensured all HR data in the dashboard would remain up-to-date with the employee information residing in Workday.

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Cameron Hay
Cameron Hay is the CEO of Dispatch Integration, a data integration and workflow automation company with clients in Canada, US, Europe and Australia. He has over 30 years of leadership experience in various technology-oriented industries.
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