Challenge

One of the issues that Dispatch Integration had to overcome was that the state in which the expense report would be based depended on whether the report contained reimbursable and non-reimbursable expenses.

Solution

To address the stated issue, Dispatch took a two-pronged approach where we handled expense reports with only non-reimbursable differently than those that contained reimbursable expenses. By staggering the timing, we were able to avoid any conflicts.

Dispatch provided design, development, and implementation services for this enterprise-grade integration solution within Workato.

Outcomes

Dispatch also developed robust error handling and notification measures to ensure proper visibility whenever any data issues occurred within the system.

The end result is that over 1000 expense reports were processed within six months of the project live date.