Dispatch was asked to build an integration between Workday and Freshservice to ensure employee data was incorporated into service requests.
Integrating Workday and Freshservice to Improve IT Support Processes
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Energy
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Integration Between Workday and Insurance Carrier for A Leading North American Oil Producer
Our client uses Workday as their core HRIS and partners with Manulife to provide comprehensive employee benefits. The benefits data transferred between our client and Manulife is complex and requires significant manual intervention to ensure correct and timely data transfer between the parties. These manual processes were costly, frustrating, unscalable, and prone to error.