Dispatch Integration has been named Workato’s North America Customer Impact Award winner at Workato’s Annual Partner Kickoff in March 2025. The award recognizes Dispatch’s exceptional work delivering measurable customer business outcomes through intelligent workflow orchestration with its application of the Workato platform.
Out of over 500 global Workato partners, Dispatch was honored as one of five partners receiving awards for growth, innovation, and customer impact. The Customer Impact Award specifically celebrates partners that have gone above and beyond to drive transformational results for enterprise customers using Workato.
The award highlighted Dispatch’s work with a major retail organization employing more than 250,000 people, managing 60,000 annual new hires, and processing over 4 million job applications. Dispatch engineered an AI-driven automation solution that transformed the new hire workflow, processing candidate communications via text message for superior candidate experience while dramatically accelerating time through the hiring process.
The business impact was substantial: millions of dollars in annual savings, faster and more responsive candidate communication throughout the hiring journey, and hundreds of HR employees freed from repetitive administrative work to focus on strategic initiatives.
“This recognition reflects the mindset our team brings to every engagement,” said Cameron Hay, CEO of Dispatch Integration. “Technology platforms like Workato are incredibly powerful, but the real impact happens when you combine that technology with deep understanding of business processes. Our focus has always been on engineering solutions that deliver meaningful outcomes for our customers, and it’s rewarding to see that work recognized.”
Alongside the Customer Impact Award, Dispatch achieved Platinum Partner status with Workato for the seventh consecutive year. Dispatch remains the only partner in Workato’s history to maintain this distinction since the program’s inception.
Platinum status reflects sustained technical excellence, proven ability to deliver complex enterprise implementations, and consistent customer satisfaction. For Dispatch, this recognition validates the approach of combining deep technical capability with relentless focus on business outcomes.
About Dispatch Integration
Dispatch Integration is a business process engineering and technology consulting firm that orchestrates enterprise systems to empower the people who use them. We solve complex operational challenges with intelligent, adaptable, and scalable solutions that connect data, technology, teams, and AI agents for maximum impact. From integrating mission-critical applications to optimizing enterprise systems like Workday and developing custom business apps, we help organizations move faster, work smarter, and focus on what matters most.
Cameron Hay is the CEO of Dispatch Integration, a data integration and workflow automation company with clients in Canada, US, Europe and Australia. He has over 30 years of leadership experience in various technology-oriented industries.
