by Stephen Fontana | Jul 9, 2020
When upgrading or implementing new software platforms, it’s easy to underestimate how essential integrations are to the success of the project. The focus tends to naturally fall on the setup, configuration, and customization of the software itself. However,...
by Ben Lemire | Jun 30, 2020
The role of a Business Analyst (BA) is one of detailed analysis and clear communication. It involves identifying assumptions, translating software jargon for the intended audience, and identifying misunderstandings as early in a project as possible. Most of my...
by Stephen Fontana | Jun 15, 2020
DIVE, which is an acronym for Discover, Innovate, Validate, and Empower, is the project management way of life here at Dispatch Integration. It’s our branded methodology which communicates that our process is paramount to successful projects. This 4-part series will...
by Ben Lemire | May 25, 2020
An integration project involves some standard documentation – such as requirements, test cases, and architecture diagrams as well as information to help the business manage and support the integration going forward. This material can take the form of a troubleshooting...
