The Value of Using Workato for Canonical Integrations
Thousands of SaaS and Digital Services companies use Workato’s Embedded Integration platform to build, manage and deploy a broad portfolio of integrations with 3rd party applications and services. By leveraging the Workato Embedded platform, solution providers can increase the integration development velocity, improve security, reduce technical debt, and keep the core engineering team from being distracted by typical integration challenges. Whether companies are building a few sophisticated integrations or dozens of value-added workflows deployed to thousands of customers, Workato’s embedded platform is helping eliminate the typical challenges many SaaS companies experience with building and maintaining their integration portfolio.
Regardless of which platform is used, effective code versioning and change management are common challenges in implementing a portfolio of integrations across a diverse customer base. This is especially true for B2B integrations.
Maintaining an Embedded Integration Portfolio in Production
Code versioning within customer environments arises from two main issues: 1) customer-specific requirements that deviate from standardized content and 2) ongoing bug resolution.
While the goal is to create integrations extensible to any customer with B2B software, many customers require tailored solutions. The potential for customers to demand bespoke solutions increases as customer size and complexity grow.
Managing custom code for a small number of customers is feasible, but with hundreds or thousands of customers, this approach becomes unmanageable. Additionally, live integrations need ongoing updates to support new functionality, updated APIs, and improved maintainability. A systematic approach is essential to apply these updates quickly and efficiently without introducing risk to unique code branches.
Where Dispatch Comes In
To address these challenges, organizations often invest in internal teams to handle integration maintenance. However, many companies struggle with scaling this function internally, as they find it to be resource-intensive and a distraction from core development and support activities.
As a platinum Workato partner, Dispatch offers a managed services model that can take on the end-to-end processes needed to ensure your integration portfolio is always high-quality, scalable, and current. Dispatch leverages proprietary infrastructure and processes and the experience that comes from building and managing tens of thousands of integrations to manage all elements of your integration portfolio, including canonical and custom code management and versioning.
With Dispatch, you get:
- Expert Governance: Decisions on modifying recipes are made with careful governance.
- State Tracking: We track the state of each customer environment and integration in production.
- Structured CI/CD Practices: We uphold structured CI/CD practices to ensure seamless updates and deployments.
- Real-time Monitoring and Alerting: We proactively monitor the status of all integrations in production, and address any issues quickly, so you can rest easy that integrations are working as expected.
By partnering with Dispatch, your team can stay focused on enhancing your product’s core value proposition while we handle the complexities of integration code version management.
To learn more about how Dispatch can help you scale your integration portfolio with confidence, contact us today!
